Manager, Revenue Technical Support (Technical Oper... Customer Service & Call Center - San Bruno, CA at Geebo

Manager, Revenue Technical Support (Technical Oper...

What you'll do at Position SummaryWhat you'll doWalmart Connect (the digital ad sales arm for Walmart) is dedicated to driving measurable outcomes for our suppliers, merchants, stores, GMs, brand advertisers, and agencies.
Our full funnel ad solutions leverage Walmart's in-store and online data, extensive reach, and to provide measurable results for our clientele.
With a range of flexible pricing and buying models, including self-service; these solutions help businesses build brand awareness, engage with Walmart consumers, and convert Walmart consumers to shoppers.
You will be part of the Technical Operations team and we provide technical and operational assistance for the Ad Operations, Ads Engineering, Sales, and Product teams under WMC and the Merchant and Site teams for our broader eCommerce org.
TechOps is primarily focused on managing projects and initiatives from a technical lens related to online advertiser for both Walmart.
com and our DSP offerings.
We work closely with our Ad Products, Platform, and Eng teams to test and operationalize new ad offerings and site changes.
We then pair with our internal Ad Operations teams like Trafficking, Campaign Management, and Onboarding Support by creating SOPs and process workflows.
Role and Responsibilities Work with Product and Engineering on new product/services offerings through our ad serving platforms Collaborate with our internal Program Management and Support teams on a variety of projects and initiatives Build operational workflows and manage initial launch window for Ad Ops Perform administration duties in Google Ad Manager and other internal platforms Review and implement merchant team requests as related to site or app changes Be the main point of contact for ad tagging with our internal and 3rd party ad tech partners Partner with external Walmart teams on both project-based work and support requests Preferred Qualifications 5
years of experience in Ad Operations, Campaign Management, Ads Platform Support Bachelor's Degree or equivalent experience Experience in digital ad server technology (GAM, The Trade Desk preferred, Kargo, Xandr, Yahoo Ad Tech, DV360, Amazon DSP) Hands-on experience debugging network calls (eg Charles, Chrome Dev tools) Some exposure to a programming language Extensive experience using Third-Party tags for impression, viewability, and IVT tracking Strong verbal and written communication skills Passion for digital media and advertising technology Attention to detail and the ability to think outside the box Ability to quickly learn technical information Deep understanding of rich media, dynamic creative, mobile and video ad units Strong Excel / data analysis skills Minimum Qualifications 3
years of experience in Ad Operations, Campaign Management, Ads Platform Support Bachelor's Degree or equivalent experience Experience in digital ad server technology (Google Ad Manager preferred) Background in using Third-Party tags for impression, viewability, and IVT tracking Strong verbal and written communication skills Passion for digital media and advertising technology Attention to detail and the ability to think outside the box Team player who enjoys working in a collaborative, open environment Ability to quickly learn technical information Understanding of rich media, dynamic creative, mobile and video ad units #Walmartconnect #adtech #digitalmediaAt Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
The amount you receive depends on your job classification and length of employment.
It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https:
//one.
walmart.
com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.
Walmart at https:
//bit.
ly/3iOOb1J.
The annual salary range for this position is $91,000.
00-$169,000.
00Additional compensation includes annual or quarterly performance incentives.
Additional compensation for certain positions may also include:
- Regional Pay Zone (RPZ) (based on location)- Stock equity incentivesMinimum QualificationsOutlined below are the required minimum qualifications for this position.
If none are listed, there are no minimum qualifications.
Preferred QualificationsOutlined below are the optional preferred qualifications for this position.
If none are listed, there are no preferred qualifications.
Primary Location850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America About WalmartAt Walmart, we help people save money so they can live better.
This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between.
As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world.
Here, your work makes an impact every day.
What are you waiting for?Walmart, Inc.
is an Equal Opportunity Employer- By Choice.
We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them.
That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Recommended Skills Ad Operations Administration Attention To Detail Campaigns Communication Creativity Estimated Salary: $20 to $28 per hour based on qualifications.

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